Ordering Prescriptions

In order to prescribe safely and efficiently, we have protocols in place regarding prescriptions. Please see below for further details.

We require 48hrs notice to process prescription requests.

Please note that in the interests of patient and public health and safety:

  • All medication is issued at the discretion of a Doctor.
  • Prescriptions are not handed to minors or unauthorised persons
  • We now offer online ordering of repeat medication via Patient Online Access to apply please speak to reception

Please see our Online Services tab to see what options are available for online prescriptions.


The NHS in Liverpool is making changes to how repeat prescriptions can be ordered.

From Summer 2018 patients in Liverpool will no longer be able to use a third party, such as a high street or internet pharmacy to order repeat prescriptions on their behalf. Instead patients will need to order repeat prescriptions direct from their GP themselves - either in person at their practice via GP Online Services or by post.

A letter and information leaflet explaining this change in more detail is being sent to all patients who may be affected by this change. This information is also available in a range of other languages and formats

If you have any questions or concerns about this change, please speak to a member of our practice staff for further help and advice. 


48 hours notice is required

(allowing for weekends)

  • Requests for repeat medication should be handed to our receptionist on duty
  • Telephone requests will only be accepted from housebound patients. This is ultimately at the discretion of the clinician.

You may choose to have your prescriptions collected by your local chemist, in which case please inform the receptionist of the name and address of the preferred chemist.



We understand that sometimes you may need an urgent prescription if you have run out of something. 

When requesting your prescription, please inform the receptionist of the urgency. 

Ultimately, it will be clinicians decision whether to issue the same day.